Technology Setup

Technology Resources

View the information below on hardware and software requirements for administering WIDA MODEL Online tests, along with the user guides that provide technical instructions and troubleshooting.

LaunchPad User Guide WIDA MODEL Online Grades 1–12 ADAM User Guide WIDA MODEL Online Grades 1–12 (updated 9.15.25) ADAM System Requirements for Test Administration

TestNav Quick Start Guide TestNav System Requirements TestNav Network Requirements Download TestNav Set Up TestNav on ChromeOS Set Up TestNav on Windows Set Up TestNav on iPadOS Set Up TestNav on macOS TestNav Error Codes TestNav App Updates TestNav Technical Bulletins

WIDA MODEL Online Technical Support Office Hours

Use the calendar below to schedule time with a Pearson Technical Engineer to address questions on the following:

How to load schools, users, or students via file upload in LaunchPad
How your school or district’s technology infrastructure works with Pearson systems (examples may include: TestNav error messages, student devices, firewalls, content filters, Wi-Fi access points, etc.)
Other recommendations for setting up MODEL Online testing at your school or district

Note: During live testing, please contact WIDA MODEL Customer Support for immediate assistance.

Technology Resources

LaunchPad and ADAM Resources

TestNav Resources

WIDA MODEL Online Technical Support Office Hours